Workflow Studio 2.0 — visual builder, versioning, and evals

New

• Workflow Studio 2.0 — compose agents, prompts, and guardrails visually. No code required to build or deploy.

• Native evals — run automated test suites against any workflow before promoting to production.

• Version history and one-click rollbacks for every workflow in your org.

• Human-in-the-loop steps — insert approval gates or review queues at any point in a workflow.

• MEDDIC scoring agent — qualifies inbound leads against your ICP in real time and routes to the right AE queue.

• Renewal radar workflow — monitors account health signals and surfaces churn risk 30 days out.

• Audit log export — download a full trail of every agent action, decision, and handoff for compliance review.

Improved

• Inbound triage now resolves qualification in under 42 seconds on average, down from 6 hours.

• Lead enrichment pulls from more data sources with configurable field mapping per workflow.

• KPI dashboard now shows pipeline attribution by workflow, not just by channel.

• Throughput metrics now display as a 30-day rolling average with breakdowns by workflow type.

Fixed

• Quote generator workflow failing silently when CRM sync returned a null deal stage.

• Agent activity log timestamps displaying in UTC instead of org timezone.